What's your gift? A leader doesn't just bring out the best in his team. A leader can identify the winning traits his teammates don't know they possess. What are your two greatest gifts? Focus on these two personal attributes as your most powerful tools for management. Look at your team....
Patient Experience
I walked into an office here at Medcillary yesterday. One of my team members was on the phone fighting with LabCorp about a personal billing issue. I immediately thought to myself - this is why we do what we do. Turns out, it was an administrative error on their part. If you're...
Surgery v. Sales Call
Let’s face it, most patients would be astonished to learn there were sales reps in the room during their operation. The O.R. in general does not at all look like it does on television. Shows like ER and Greys Anatomy portray dramatically romanticized, exaggerated versions of trauma procedures with lots of yelling and adrenaline....
Medcillary Makes Masks Available to Texans
Governor Abbott Makes Masks Mandatory Statewide July 2, 2020 (Dallas, TX) – North Texas based medical consultancy and distributorship Medcillary is making more than one million disposable 3-ply and kn95 masks available to fellow Texans. The Dallas headquartered company set up a special website earlier this week as part of...
Go Viral
We’re entering the second month of what, like it or not, is becoming a new reality. Coronavirus. Businesses, individuals and families across the country are struggling. The term “going viral” has an entirely new meaning. I challenge all businesses to do just that - go viral. Dig deep into your...
A Prescription for Failure
A statement from Jon Boski, CEO of Medcillary I spoke with an independent pharmacist who, after haggling with an insurance company over diabetes medication duly prescribed by a physician, ended up making thirty-seven cents on the script. A recent University of Texas survey of Lone Star State voters identified healthcare...
Mental Health – Be Part of the Solution
The darkest recesses of the country’s mental health conversation came crashing down upon myself, our friends and family at work and at home this month. The sudden, shocking death of a friend and co-worker was an all too real reminder of the reality that is the quiet struggle of and...
Surgical Hardware Technology – Finally a Breakthrough
It’s been three decades since there were any real advancements in surgical hardware material technology. With all the developments of ultra-modern medicine, it is astounding to think that nothing new and better has come along. The stainless steel and titanium that dominate the industry is thirty-year-old science. This is why...
When People Become a Team
I talk about my team. Using the word team is a conscious action – it means something. The other day I posted about the great work my team at Medcillary was doing out in the field to take care of customers. This morning I saw a social media post from a guy...
So, You Want To Be an Orthopedic Surgical Rep?
Being an orthopedic surgical rep sounds like a super cool job to a lot of people. I won’t lie to you, it is. The job is fascinating. It's complex, ever-evolving, mechanical and scientific all at the same time. To be a part of rebuilding someone’s body is exhilarating. It’s also...